Changing an existing conference between in-person and video

If circumstances change and you need to convert a conference from one type to another, you can easily do so by following this guide.

A: Change an In-Person conference to a Video Call conference.

Go to Configure Conference > Basic Details and select Video Call as the conference type.

Then click Save at the foot of the page.

All existing/future appointments on the conference will now be Video appointments .

Note: any travel gap for parents between appointments that you may have set up will no longer apply.

If you also tick Send Reminder emails 1 hour before appointments then an automatic reminder email will be sent to parents & teachers 1 hour before their appointments which contains a link to access the system.

We suggest that you also also then send a reminder to the parents that have booked, as that allows you to make sure they know not to turn up at the school for that conference.

B: Change a Video Call conference to an In-Person conference.

Go to Configure Conference > Basic Details and select In-Person as the conference type.

Then click Save at the foot of the page.

All existing/future appointments on the conference will now be In-Person appointments .

Note: any gap or 1 minute or more between video appointments you may have set up will remain in place as gaps between the in-person appointments.

We suggest that you also also then send a reminder to the parents that have booked, as that allows you to make sure they know that they now need to turn up at the school for that conference.

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