Deleting bookings

Removing (cancelling) Bookings

Through the Manage Appointments page, you can remove selected bookings for teachers, students or parents.

  1. Log in as an administrator to your system, go to the conference you wish to book the parent in to, then click Manage Appointments.
  2. Find the appointment using one of the filters on the left.
  3. Click the  Remove Appointments button above the appointment list.
  4. Checkboxes will appear against all the appointments, allowing you to select those that you wish to remove.
  5. Once you have selected the appointments, click the Remove Selected Appointments button, or Cancel if you have changed your mind.
  6. If you are removing appointments for a student or parent, a summary message will appear confirming what will be removed. You are required to enter a reason for the cancellation (and can mark the parent as not attending if you wish) and this will be emailed to the affected parents.
    If you are cancelling all appointments for a teacher, a summary message will appear confirming what will be removed. You are required to enter a reason for the cancellation (and can mark the teacher as unavailable if you wish) and this will be emailed to the affected parents. If you mark the teacher as unavailable, that teacher can no longer be booked for the conference.
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